Item: Nintex Process Platform
Rating: 5
Author: Verified User

Use Cases and Deployment Scope

Our company uses it to document the main processes in various departments.

There is currently not a copany wide mandate to use the platform, but it is being recommended for all departments to use.

I was requested to be trained and use it in the event we need to document a process. I am currently overseeing OpX trainings and do not document processes, but intend to soon.

Pros and Cons

Notifications between departments
Good visual Mgt

Quiz was very hard, it took me twice to pass it, but I have heard some still have not
Seems to be a very difficult set up, I would recommend finding a way to make it more user friendly.
The platform is designed to captue most processes. As an OpX guy I would like to see an easy to use sandbox that could be saved and distributed - like a visio stand alone document. Easy to create and allow for great detail to identify opportunities. Otherwise I would not use it for daily use as there is no value stepping through a detailed set up when I am looking to quickly map something.

Return on Investment

Reduced time for creating redundant processes
Reduced time to walk people through processes

Usability

In my opinion, very clunky from the perspective of being user friendly. It takes alot to set up a process and a team of people to manage the administration and training. Platforms should be user friendly and self serving.

Integrations

Unknown

Alternatives Considered

NAVEX One

I have seen other platforms that are much easier to use, but Nintex is good from a simple visual perspective.

Key Insights

Do you think Nintex Process Platform delivers good value for the price?

Not sure

Are you happy with Nintex Process Platform's feature set?

Yes

Did Nintex Process Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Nintex Process Platform go as expected?

I wasn't involved with the implementation phase

Would you buy Nintex Process Platform again?

Likelihood to Recommend

The platform allows for very standard processes to be used and would be worth the setup.

It is not well suited for documenting processes when mapping to improve the processes while a team is watching. An application like visio would be much more useful.

Good for simple standard processes and communication of changes among processes

Software Version

Overall Satisfaction with Nintex Process Platform