Nooks drives connect rates UP worldwide
December 01, 2025

Nooks drives connect rates UP worldwide

Christopher López | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Nooks

This product addressed a huge cold calling gap we had with our international regions. Speaking for LATAM itself, it provided us with the ability to diversify our local number presence and thus drive a better connect rate. Previous systems we used were unable to deliver this functionality.

Pros

  • Provide ability to diversify local numbers (Mexico for example)
  • Hosts a virtual space for trilingual managers to listen to calls in real time
  • Gamification of the XDR flow of work makes this tools purpose more engaging

Cons

  • I think this is one us (our company), but would love a cache of more #s from other LATAM regions
  • Integration with Salesforce but I know thats developing
  • Positive: Connect rates and 60 second conversations held
  • Positive: More meeting conversion from calls (still dominant via email)
  • Negative: I think more NAMER regions experience it but it has to do with Gong Engage functionality like with wrong dispositions
Super easy to use and super fun to onboard folks on this tool.
I think I've seen more engagement with Nooks than with previous tools phone call functionality. Orum was good for metrics but I felt that there was no direction being led by business intel which is something the AI features of Nooks provides.

Do you think Nooks delivers good value for the price?

Not sure

Are you happy with Nooks's feature set?

Yes

Did Nooks live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Nooks go as expected?

Yes

Would you buy Nooks again?

Yes

Gong, 6sense, Lusha
Nooks' gamification of cold calling and cold prospecting has created a fun team bonding experience that has only resulted in greater connections rates and more meetings converted via cold calls.

Nooks Feature Ratings

Dialer Logistics ()
Not Rated
7.5
Contact preview
9
Dialer-CRM integration
9
Call notes & tags
2
Automatic call logging
10
9.3
Outbound dialing
10
Custom caller ID
10
Click-to-call
10
Recorded voicemail drop
8
Dialer contact import
10
Campaign & list management
8
10.0
Follow-up calls
10
Dialer reporting & analytics
10
Dialer compliance
10

Comments

More Reviews of Nooks

  1. Home
  2. Sales Dialer Software
  3. Nooks Reviews
  4. User Review of Nooks