Okta - Trustworthy with great features.
February 16, 2025

Okta - Trustworthy with great features.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • Okta Customer Identity Cloud

Overall Satisfaction with Okta

We use Okta for SAML authentication and to create and disable accounts using SCIM. This dramatically improves security; accounts that don't have passwords can't be hacked using that vector. The automated setup saves time when new people are hired or existing people leave. It also saves money by ensuring accounts are dealt with immediately, with fewer stale accounts.

Pros

  • Identity
  • Integration
  • Security

Cons

  • Okta Admin Mobile App.
  • Native CLI.
  • This saves LOTs of time for creating and disabling accounts.
  • Authentication is so easy, no tickets for integrated apps about forgotten passwords.
  • Improved security, no compromised accounts.
Okta has so many applications ready to integrate out of the box with full setup instructions. Some 3rd party apps require higher tier subscriptions to enable SSO, but they are usually worth the price if it's a company-wide app. Okta helps stop shadowing IT. People want it to be integrated, so contact IT for support.
As a small team, I could never provide 99.99% uptime. I don't remember experiencing downtime during all my time using Okta. This helps ensure our company runs all the time, even when I am unavailable to provide support because Okta is doing it for me.

Do you think Okta delivers good value for the price?

Yes

Are you happy with Okta's feature set?

Yes

Did Okta live up to sales and marketing promises?

Yes

Did implementation of Okta go as expected?

I wasn't involved with the implementation phase

Would you buy Okta again?

Yes

If you have no cloud presence and don't worry about authentication for your app, this app probably isn't for you. If either of these are things you care about, Okta has something that can help you! It integrates great with onprem AD if you use it.

Okta Feature Ratings

ID-Management Access Control
10
ID Management Single-Sign On (SSO)
10
Multi-Factor Authentication
10
Password Management
7
Account Provisioning and De-provisioning
10
ID Management Workflow Automation
10
ID Risk Management
10

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