Best Social Media platform
July 31, 2025

Best Social Media platform

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Oktopost

In our organization we use Oktopost as a social media hub, not just to create post for the employees but also in a more strategical way in order to create our own advocates. We also use it to track all the paid advertising interactions with our company, not only for the organic posts, but also for the paid ROI.

Pros

  • Track interactions in SM
  • Schedule SM Post
  • Analytics of every SM
  • Analytics of every advocate or employee

Cons

  • The pricing
  • Sometimes is difficult to use
  • The integrations with paid platforms
  • I don´t see any negative impact
  • Have more visibility
  • More people using SM as a channel
  • More quality on the SM posts
Because in general is very good, the support team is always happy to help and you can ask them anything. They always have the solution. I also like the new functionalities that they are implementing; each month, we have something new. The end user platform is very easy to be used by the sales people.
The pricing model is better. Also the new functionalities that they are implement are very useful for us. We wanted also a tool that our salesforce team were happy to integrate with and this is not easy. I think in general it was the perfect tool for us, we have no negative opinion.

Do you think Oktopost delivers good value for the price?

Yes

Are you happy with Oktopost's feature set?

Yes

Did Oktopost live up to sales and marketing promises?

Yes

Did implementation of Oktopost go as expected?

Yes

Would you buy Oktopost again?

Yes

I think is a tool more focused in big companies, I don´t Oktopost can be useful in a small company of 100 employees. Also, it is very important to have a dedicated team to have control of all the content that is on the platform. Basically, it is very useful for companies where you can not track the employees 1 by 1.

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