ON24 Rocks!
July 19, 2019

ON24 Rocks!

Justin Moronta | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

We use On24 to host our educational webinars that are attended by our peers in the Financial Services Industry. It's primarily used within our Marketing Departments. ON24 helps us spread brand awareness by providing a platform that makes it easy for us to hold events online. This allows us to keep people informed about the educational data that we have at S&P Global.
  • Training

Pros

  • The stability of the platform is fantastic! This makes sure our webinars run smoothly and with a stable connection.
  • The support that ON24 provides is exceptional! We often need Spanish speaking agents to help with our Latin American webinars and they are always able to provide one.
  • The widgets are great! Particularly the survey one, it helps us gain valuable insight about our webinars and how we can make them better.

Cons

  • The Q&A section on the producers end could use a little more refinement.
  • An automatically refreshing live attendee list.
  • The UI of the platform could be updated.
This does not specifically apply me, as I am not the person on the team that works with our CRM. However, I do believe it helps us power custom landing pages and email notifications for our webinar registrants.
The reason for this rating is the the reliability and availability of On24 is outstanding! In my time using the platform I have never experienced any technical issues. This is crucial because our webinars are always made available as replays. Having a stable connection makes sure that not only is the live broadcast crystal clear but that the replay is also.
  • New leads
  • Higher engagement from our customers.
  • Educated more customers as our webinars are available for CE credits.
I would say that On24 is well suited for educational webinars, internal trainings, large scale video conferences, town halls, and high-level meetings where you want a rock-solid connection. I wouldn't recommend using ON24 for smaller meetings or low-level meetings where slides were not being presented.

ON24 Feature Ratings

Virtual Event ()
Not Rated
9.0
Audience polling
Not Rated
Q&A
9
10.0
Branding options
10
Integration to Marketing Automation
Not Rated
10.0
Participant roles & permissions
10
Confidential attendee list
Not Rated
10.0
Calendar integration
Not Rated
Record meetings / events
10
Slideshows
10
Event registration
10
Mobile Capabilities ()
Not Rated

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