Overall Satisfaction with ON24
ON24 is being used by a department within our company. Many other employees contribute to the success of webinars as moderators but there are only 2 people that consistently use it. It definitely gives us an opportunity to be more versatile as a company. We also use it internally for company updates which have proven to be very helpful.
- Internal communications
- Lead generation
- It is very user-friendly. I frequently have to train clients on how to use the system and it is very straightforward.
- Their online support/knowledge center is very helpful.
- They are always adding/updating things which is great as technology becomes more advanced.
- It is very easily customizable.
- It would be nice if you were able to edit vanity URLs within a few minutes of creating them in case something is spelled or typed incorrectly, or changed under the wrong event.
- I would like if you were able see the connection info before logging into the presentation manager.
We use ON24 to send out email notifications for webinar registrants and those settings are very helpful. We are able to update registrants very easily and follow up with them and provide them with any information and links that they may need.
- We are a more versatile company because we are able to produce webinars for clients.
- We have been able to utilize the platform for internal webinars for our employees, not just ones for clients.
- It helps us gain new customers.
This is the only program like this I have used. I am thrilled with the experience that I have had with ON24.