Simple, Reliable, Advanced
October 01, 2021

Simple, Reliable, Advanced

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

ON24 is used across many markets in our organisation. We use it for hosting webinars targeting our customers. We have had issues in the past with webinar reliability, and the ON24 platform has reduced the stress associated with running large national webinars. It is a delight to work with, and we are more confident about the webinars we run. And this has led to less worrying about the technical aspects of the event and spending more time creating a great event.

Additionally, ON24 provides us with the analytics and insights we need to understand the performance of our webinar, whether it was engaging, whether the registration page was attractive, etc.
  • Analytics
  • Easy to use
  • Professional
  • Reliable
  • Customisation
  • Console user-friendliness for non-tech savvy individuals
  • Increased customer engagement
  • Greater understanding of customer engagement
  • Better tracking of performance
  • More reliable platform
  • Track registration and attendance
  • Enable sales follow-up
It has definitely been useful in the lockdown era. A lot of our face-to-face events have migrated to this platform, and we are happy to note that we still see high engagement. It has also significantly reduced the stress of running these events and made everyone more likely to jump on board. People are excited to use the platform.
I am unsure about this.

Do you think ON24 delivers good value for the price?

Not sure

Are you happy with ON24's feature set?


Did ON24 live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ON24 go as expected?


Would you buy ON24 again?


It is well suited if you are looking to run large webinars. It is well suited if you want more detailed insights about your webinar attendees and perhaps keep track of profiles for these attendees.

It is not suited for smaller meetings and internal company events as there is a lack of visibility of other attendees and very limited communication function between attendees within the webinar.

ON24 Feature Ratings

Audience polling
Branding options
Integration to Marketing Automation
Not Rated
Participant roles & permissions
Confidential attendee list
Calendar integration
Record meetings / events
Event registration