Best for demand generation.
May 27, 2024

Best for demand generation.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

We use ON24 to host all our virtual events, from training sessions to traditional webinars and round tables. ON24 helps us keep track of leads and engagement and enables us to weave in calls-to-action organically and the next steps so we can help folks progress throughout the funnel. We needed something integrated with HubSpot, so we went with ON24. We use the integration to inform lead scoring and sales follow-up within the CRM.

Pros

  • HubSpot integration.
  • In-event CTAs.
  • Production and flow.

Cons

  • The UX is a bit old school - could use a refresh in look and feel.
  • It would be great if they could pass over more details to HubSpot.
  • We increased the number of demo requests after an event with in-event CTAs.
  • We enhanced post-event follow up with HubSpot integration.
  • We've generated more rev as a result of the above.
We send a post-event survey after every event that includes a CTA to book a meeting, and we pass along that engagement to the BDR team for action. We also understand which content resonates by looking at the clicks on related resources during an event. It is great!
We haven't even scratched what we can do with ON24. I look forward to testing more in-event polling, more embedded video moments, and more in-app scoring and experiences to encourage folks to continue to engage with our content.
There is a bit of a learning curve, but once you understand the possibilities, you can make it happen.
ON24 had the best CRM integrations and just marketing in mind, in general, more than the other options.

Do you think ON24 delivers good value for the price?

Yes

Are you happy with ON24's feature set?

Yes

Did ON24 live up to sales and marketing promises?

Yes

Did implementation of ON24 go as expected?

Yes

Would you buy ON24 again?

Yes

It is excellent for webinars, group demos, and virtual events. We haven't ventured into running virtual conferences, but I know the capabilities exist. Given the scoring and detailed attendee engagement metrics they collect, it would be great if webinars were a big part of your demand generation strategy.

ON24 Feature Ratings

Email marketing
2
Audience engagement
8
Event analytics
9
Audience polling
9
Q&A
9
Branding options
5
Integration to Marketing Automation
8
Attendee list export
10
Participant roles & permissions
8
Confidential attendee list
9
Calendar integration
8
Record meetings / events
10
Slideshows
10
Event registration
10

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