ON24 your Webinar Hero.
January 06, 2025

ON24 your Webinar Hero.

Elvis Ellis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

ON24 has been a part of our organization (Avaya) for 6 years. ON24 has detailed analytics and great engagement, which we were looking forward to. We use ON24 for all our webinars, and the platform is easy to use and very detailed at the same time.

Pros

  • Webinars hosted in ON24 run smoothly and never lag, and the help desk is very responsive.
  • Detailed analytics in every field include surveys, unique clicks, and downloads.
  • Registration details and multi-registration links in ON24 are very helpful and allow us to add additional registration fields and restrict certain domains.

Cons

  • One-click access to the help desk agent. This was easy before, but now it's a long process.
  • Video recording on Simulive is something that we look forward to, not just recording on slides.
  • Restricting certain countries to sessions should be added along with restricting domains.
  • ON24 has helped to increase customer engagement.
  • It is a great webinar platform that allows you to use your company-branded banners and logos.
  • Adding take-action widgets is a great way to promote and draw engagement.
After every webinar hosted in ON24, we collect the data provided and personally reach out to customers related to training. Additionally, we reach out to the particular CRM's.
I had the privilege to work with a few webinar tools like Zoom, Bizzabo, and ON24, and I must say ON24 is an awesome webinar tool. It's easy to use and provides the complete details we require.
Once anyone uses ON24, they always prioritize this webinar tool over any other. Moreover, it provides and supports different types of events: on-demand, live, broadcast, simulative, etc.

Do you think ON24 delivers good value for the price?

Yes

Are you happy with ON24's feature set?

Yes

Did ON24 live up to sales and marketing promises?

Yes

Did implementation of ON24 go as expected?

Yes

Would you buy ON24 again?

Yes

ON24 is a one-stop shop when it comes to your company's webinar needs. From creating a webinar session to engaging partners and customers, reports, adding widgets, creating on-demand sessions, etc.

ON24 Feature Ratings

Email marketing
9
Audience engagement
10
Event analytics
10
Audience polling
10
Q&A
10
Branding options
9
Integration to Marketing Automation
9
Attendee list export
9
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated
Calendar integration
Not Rated
Record meetings / events
Not Rated
Slideshows
Not Rated
Event registration
Not Rated

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