Beginner enjoys using ON24.
August 13, 2025

Beginner enjoys using ON24.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with ON24

One way is that ON24 has helped us launch a new page on our website that features a collection of on-demand and upcoming webinars. The site currently offers around 10 webinars, with more to be added as they are produced within the ON24 platform. Webinars are categorized under headings such as: Upcoming Webinars, Webinars aligned with marketing campaigns, and Webinars categorized by Segment (Healthcare, Corporate, Small Business, etc.).

Pros

  • Amazing support team.
  • Customer service phone number with very helpful staff.
  • An ON24 employee assigned to our account, who is always available and very quick to answer questions..

Cons

  • Can't think of anything right now.
  • Easy to acquire leads immediately following the event.
  • AI functionality.
  • Reporting
We plan to integrate ON24 with our CRM going forward.
It has allowed me to try the AI features and post-event analytics, which are awesome!
We are still new to ON24 and expect to use more and more features every month. I like how templates can be created and reused to save time.
Superior AI capabilities, post-event analytics, and lead generation.

Do you think ON24 delivers good value for the price?

Yes

Are you happy with ON24's feature set?

Yes

Did ON24 live up to sales and marketing promises?

Yes

Did implementation of ON24 go as expected?

Yes

Would you buy ON24 again?

No

The only time it is not well-suited is when a competitor of ON24, who is also our customer, does not wish to use the platform.

ON24 Feature Ratings

Email marketing
9
Audience engagement
9
Event analytics
10
Audience polling
Not Rated
Q&A
Not Rated
Branding options
Not Rated
Integration to Marketing Automation
Not Rated
Attendee list export
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated
Calendar integration
Not Rated
Record meetings / events
Not Rated
Slideshows
Not Rated
Event registration
Not Rated

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