Easy to Use! Efficient and great customer service.
December 23, 2021

Easy to Use! Efficient and great customer service.

Liz Martin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with OneCause

We had a gala and used OneCause. Used it for our silent auction and to collect contact info.
  • Silent Auction software was easy to use
  • Customer service was amazing! Quick to answer the phones.
  • System was easy to teach others.
  • Loved the feature to text and email our customers.
  • Day of event was a Saturday and would have loved a customer service option..
  • All the different steps of a guest were kind of confusing.
  • Not easy to change or fix bad bids night of event.
  • We raised 320,000 at our event and have never raised above 50,000 previously.
SO easy to learn. I was brought in last minute and had less than a week to learn...it was amazing.
Quick to respond. Well-spoken and great to walk through solutions.
First program worked with.

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Anyone hosting a silent auction would greatly benefit. I can't think when it would not be a good fit for an event. Great place to collect information.