Easy to Use! Efficient and great customer service.
December 23, 2021

Easy to Use! Efficient and great customer service.

Liz Martin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with OneCause

We had a gala and used OneCause. Used it for our silent auction and to collect contact info.
  • Silent Auction software was easy to use
  • Customer service was amazing! Quick to answer the phones.
  • System was easy to teach others.
  • Loved the feature to text and email our customers.
  • Day of event was a Saturday and would have loved a customer service option..
  • All the different steps of a guest were kind of confusing.
  • Not easy to change or fix bad bids night of event.
  • We raised 320,000 at our event and have never raised above 50,000 previously.
SO easy to learn. I was brought in last minute and had less than a week to learn...it was amazing.
Quick to respond. Well-spoken and great to walk through solutions.
First program worked with.

Do you think OneCause delivers good value for the price?

Yes

Are you happy with OneCause's feature set?

Yes

Did OneCause live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of OneCause go as expected?

Yes

Would you buy OneCause again?

Yes

Anyone hosting a silent auction would greatly benefit. I can't think when it would not be a good fit for an event. Great place to collect information.