OneCause is Great!!
January 13, 2022

OneCause is Great!!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with OneCause

We use OneCause to help with our fundraising events. It helps to keep all necessary information in one place.

Pros

  • easy auction setup
  • easily add or update supporters

Cons

  • adding photos to items needs work, there are too many steps in the process
  • the support you receive from your consultant is outstanding
  • time saving during check out process
It is very user-friendly. There are training videos for every step of the process of setting up your event. There are also help buttons on every page if you still don't understand what to do.
The support you receive at your event is amazing. During the initial phase of signing up, it does take a bit to get signed up and going.

Do you think OneCause delivers good value for the price?

Yes

Are you happy with OneCause's feature set?

Yes

Did OneCause live up to sales and marketing promises?

Yes

Did implementation of OneCause go as expected?

Yes

Would you buy OneCause again?

Yes

OneCause is user-friendly in being able to easily set up and organize your event. There are many training videos to help you walk through each process. The one thing that could use some improvement would be making it easier to add photos to the auction portion.

OneCause Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Immediate help available
Support understands my problem
None
No, it wasn't needed for us.
During our event, we had 3 consultants there. The consultants made sure we were up and running the entire event. If something happened within the system, it was fixed quickly.

Comments

  • Maggie Cavanaugh | TrustRadius Reviewer
    Maggie Cavanaugh
    (Vendor Representative) commented 3 years ago
    We love seeing how our support and staff helped improve your overall experience. Thank you so much for this thoughtful review and feedback. Grateful to be partnered with your cause!

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