Get your ROI with OneCause
May 31, 2022

Get your ROI with OneCause

Lilly Xiong | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with OneCause

We use OneCause for our annual auction. Prior to OneCause, we were manually tracking the auction items on an excel spreadsheet and it was a hassle each year putting it all together when it came to auction day. With OneCause, we are able to allow donors to submit the item online and provide a description of the item. Then once submitted, we are able to review and add notes and update the location of the item and approve it. We can then assign an item number to the auction item and set a price. On Auction day, I can easily turn on and text the bidders that it's open. Because we can set an end time, we don't have to stress about grabbing the bidding sheets and checkout process. OneCause has made our lives easier (1-person handling the auction) and it was worth the investment! Plus the website use is friendly and greatly helps sponsors & bidders understand the purpose of the Auction is great!
  • Preview for bidders ahead of time
  • Easy checkout process
  • Easy post-auction reports
  • Catalog report for bidders
  • Allow other merchant processors to be connected.
  • ROI
  • Increased funding
  • Increased interaction with bidders
  • Sped up checkout access
We've heard positive comments from our bidders. They love the mobile-friendly use of OneCause, especially receiving notifications of being outbid or time remaining.
Issues are normally addressed. We review our needs on an annual basis before the event/end of the subscription period to renew. I don't have any doubt on their support.

Do you think OneCause delivers good value for the price?

Yes

Are you happy with OneCause's feature set?

Yes

Did OneCause live up to sales and marketing promises?

Yes

Did implementation of OneCause go as expected?

Yes

Would you buy OneCause again?

Yes

We use OneCause in the most simple way. It's helpful for live auctions as well. The auctioneer tracks the highest bidder and then reports it to the person in charge who can apply the amount to the bidder's balance. I think it's less appropriate for events that are complex, however, we've not used it to its maximum.