One-stop shop for your gala!
Updated February 28, 2024

One-stop shop for your gala!

Melissa Benjamin, MPA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with OneCause

We use OneCause for our annual benefit. It’s a one-stop shop for selling tickets, sponsorships, donations, as well as hosting our online silent auction. It’s been a great help because it can easily collect payment information, allows us to text message donors, and easily allow auction item donors to upload initial item info to the site. It also has several preset reports to help with pulling data when needed. It also helps us with assigning seating and with registration and check in at the event. We’re also able to creat promo codes to help with any special ticketing situations that we need to deploy.

Pros

  • Online auction donation and listing for bidding
  • Ticket and table sales
  • Custom page creation
  • Registration and day of check in

Cons

  • It doesn’t allow you to customize the design of your link. When you post your link on Facebook, it’s branded for OneCause not for your event.
  • It doesn’t directly talk to our database The Raisers Edge
  • It doesn’t allow international donors to sign up
  • Improves the donor experience with ease of interface
  • Improves experience of auction item donors
  • Saves time in overall event management
It’s pretty easy to use on the back end to build your site year to year. On the donor side, it’s easy to navigate and do come back to for bidding and donating. The built in reports also help a great deal to pull data when you need to pull specific information.
Customer service has been a great help every year with our event to navigate any issues we may have or any credit card processing we need help with. They get back to you in a timely fashion if you email or direct you to a blog to help you further.
  • Maestro
OneCause surpasses them in several ways regarding usability and functionality both on the back end for administration as well as for donors on the external facing side. Sales team is also nicer

Do you think OneCause delivers good value for the price?

Yes

Are you happy with OneCause's feature set?

Yes

Did OneCause live up to sales and marketing promises?

Yes

Did implementation of OneCause go as expected?

Yes

Would you buy OneCause again?

Yes

Well suited for a gala or benefit whether virtual or in person. You can do seating in the app or just regular check in. Online auctions also work well on this platform. Item donors can submit the info for their item easily, and uploading pictures and descriptions is pretty straightforward.

Using OneCause

4 - Everyone is part of the development team.
2 - Our development team manages OneCause. The platform is relatively intuitive but attention to detail, being able to read and comprehend directions
  • Annual benefit
  • Races
  • Giving day
  • We sent swag boxes to donors during the pandemic virtual gala and leveraged the promo codes for donors to register themselves in our system so we could get their mailing address and ship them their box
It works well and the customer support is very helpful whenever you need it

Comments

  • Maggie Cavanaugh | TrustRadius Reviewer
    Maggie Cavanaugh
    (Vendor Representative) commented 2 years ago
    Thank you so much for the thoughtful review, Melissa. We are so happy to hear how useful our reporting was to your organization's event. Glad to partner with your cause.

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