Item: OneCause
Rating: 8
Author: Valerie Petersen

Overall Satisfaction with OneCause

Use Cases and Deployment Scope

OneCause has helped us to streamline our events. When I started at my organization, silent auctions were still being done with pen and paper and RSVPs were being sent in by mail. This software has helped us save so much time and made information easily accessible to all members of our team.

Pros and Cons

Pros

Easy event set up
Great customer service
Time saving

Cons

Navigation isn't completely intuitive

Return on Investment

Time saved while planning
Time saved at events

Usability

As I mentioned earlier, adding items to the silent auction could be simplified and finding what I'm looking for in the program isn't always intuitive.

Support Rating

The people that I've dealt with have all been very friendly and helpful. No complaints, but there is always room for improvement.

Alternatives Considered

Network for Good

Our use of Network for Good and OneCause are different, but as far as simply reviewing the interface, Network for Good is more simple to use.

Key Insights

Do you think OneCause delivers good value for the price?

Yes

Are you happy with OneCause's feature set?

Yes

Did OneCause live up to sales and marketing promises?

Yes

Did implementation of OneCause go as expected?

Yes

Would you buy OneCause again?

Yes

Likelihood to Recommend

I think it is great for smaller organizations like mine. I think that adding examples of different types of events could be a positive change, almost like a template. Removing or adding certain aspects that wouldn't be used for certain kinds of events. Adding items to the silent auction feature is a little clunky but the software is still worth it and way easier than how we had previously been doing things.

Comments

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Maggie Cavanaugh
(Vendor Representative) commented 2 years ago
Thank you so much for writing this review, Valerie. It is through feedback like this that we can continue to make enhancements to our products. Grateful we get to partner with your cause.

Great product with a little room for improvement