Choosing the Right Incident Notification Tool for Your Incident Response Plan
July 02, 2022
Choosing the Right Incident Notification Tool for Your Incident Response Plan
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with OnPage
As an Oracle DBA along with fellow team members at a major university, we are expected to be on an on-call rotation to support users. In prior years, we had to carry bulky and unreliable pagers to be used to notify one or all of our team members if there was an issue that needed to be addressed. With the advent of smart phone technology, the OnPage system has been a lifesaver so easy to use and reliable. I would highly recommend IT professionals utilize the capabilities of OnPage technology.
- notifies one on a timely basis to allow rapid response to a call
- lists all team member users who have OnPage access allowing me to redirect or share response
- OnPage is more reliable and secure than traditional pagers.
- OnPage’s mass notification system helps enhance emergency communication management
- Rapid notification of an issue and fast response
- Deliver critical messages even when the recipient is without cellular coverage.
- great technical support from OnPage
- Reliable service
- Eliminated the concern that on-call personnel were not notified of an issue at all or on a timely basis
- The reasonable cost, ease of use and reliability reassured management that any issues arising would be handled quickly
- Users disliked carrying the bulky, unreliable and battery operated pagers. Today all users carry cell phones and can easily install and manage OnPage software
Not familiar with any competitor's product. Relied on referral from other institutions pleased with OnPage.
Do you think OnPage delivers good value for the price?
Yes
Are you happy with OnPage's feature set?
Yes
Did OnPage live up to sales and marketing promises?
Yes
Did implementation of OnPage go as expected?
Yes
Would you buy OnPage again?
Yes