Simple, Affordable, and Great for Small Business
July 21, 2020

Simple, Affordable, and Great for Small Business

Jennifer Aiksnoras | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ooma Office

I began using Ooma Office on a recommendation from a colleague. As a small Yoga studio owner I was in need of a VoIP system that would allow me to reduce the number of unnecessary calls as well as to direct clients to the most appropriate information. Calls are directed to my office, cell, or personal line dependent upon the selection chosen by the caller. It has helped to filter out spam and reduce how much time I waste answering the phone. The virtual assistant manages most everything for me.

After closing my brick and mortar it was easy for me to continue receiving calls without the hassle of dealing with the telephone or internet companies. No one would ever know that everything is now being routed through my home office.
  • The administrative assistant eliminates spam calls.
  • Call forwarding allows routing to the best number.
  • The price point is reasonable for small businesses.
  • Direct recording to the administrative assistant would make changing the message easier.
  • It has made managing calls less stressful.
  • Reduced spam and robo-calls.
I used to use a traditional answering machine. Ooma has reduced the number of messages I receive to be only those that are relevant and important.
I have always received quality service and had my issues resolved.

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Ooma Office is great for those wishing to use a VoIP system to manage calls. I like it because it reduces the number of calls coming into my cell phone and keeps the number private from spammers. I also like being able to filter out robo-calls because of the need to choose a number prior to accessing a real person.

Ooma Office Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Directory of employee names
Not Rated
Answering rules
Call recording
Call park
Not Rated
Call screening
Message alerts
Not Rated
Audio conferencing
Not Rated
Mobile app for iOS
Mobile app for Android
Not Rated