Ooma Office
November 30, 2020

Ooma Office

Kristen Fitzpatrick | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ooma Office

I have been using Ooma Office for my business for more than 5 years. I love that the voicemails go to my email so if something important comes up on my days off I can follow up. I love using the app to call customers when I am not at the business. This way I am not exposing my personal cell phone number.
  • Ooma App for iphone.
  • Voicemails going to email.
  • I constantly have to reset my password for the app.
  • Fairly priced. I don't feel like I am spending too much on my phone bill.
Only gave a 9 instead of 10 since I so often have trouble logging into the app.
Customer service has always been super helpful when I have needed support.

Do you think Ooma Office delivers good value for the price?

Yes

Are you happy with Ooma Office's feature set?

Yes

Did Ooma Office live up to sales and marketing promises?

Yes

Did implementation of Ooma Office go as expected?

Yes

Would you buy Ooma Office again?

Yes

Ooma Office is great for small businesses. We have limited hours right now due to COVID so being able to handle so much remotely is super helpful.

Ooma Office Feature Ratings

Not Rated
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
Directory of employee names
Not Rated
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Audio conferencing
Not Rated
Mobile app for iOS
9
Mobile app for Android
Not Rated