Small Phone Solution that works
November 30, 2020
Small Phone Solution that works
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ooma Office
As a cleaning service provider we primarily use the phone for communication with our customers. The Ooma phone system has provided us with much more flexibility and capabilities then we ever expected. We now have the ability to take the phones with us wherever we want. In Florida this is an excellent feature for disaster planning during hurricane season. Also, the ability to take calls remotely has increase our ability to talk with our customer at first attempt. Many of our staff work remotely which made it difficult to be able to communicate with the customers promptly. Ooma has solved this issue with their mobile application. The web application allows to update settings when ever and where ever we are so changes can be made quickly. Ooma provides the best value with the most practical features a service business needs.
- Remote system administration.
- Ease of use.
- Flexibility.
- Value.
- Include voice mail to text message with primary plan.
- Faxing landscape doc is problematic.
- Improved reliability of service.
- Lower cost of communication service by 50%.
- Less time on training and administration.
- Increase customer accessibility.
The Ooma product offer significantly more features a small business at a much lower price. The customer service is excellent. We are treated the same as if we were their largest customer. The larger communication companies don’t seem to be too interest in the small business market and ever recommend going else where for service.
Do you think Ooma Office delivers good value for the price?
Yes
Are you happy with Ooma Office's feature set?
Yes
Did Ooma Office live up to sales and marketing promises?
Yes
Did implementation of Ooma Office go as expected?
Yes
Would you buy Ooma Office again?
Yes