Ooma is Pretty Great!
December 02, 2021

Ooma is Pretty Great!

Joshua Quintero | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ooma Office

Ooma is pretty good and cheaper than having a landline service agreement with a cable or internet company. It is very easy to use and it has saved me money. I also love the application, which allows me to answer my phone wherever I am. I do not have to be stuck at my office to conduct business, since I can call Clients, via the Ooma application, on the go. The virtual assistant feature is a plus.

Pros

  • Virtual Assistant.
  • Call Transfer.
  • App.

Cons

  • Texting Feature.
  • App.
  • Call Forwarding.
  • Call Transfer.
  • Saved Money.
  • Saved Time.
  • Efficient.
Ooma leads the way, especially since they are a VOIP service in the age of teleworking and work from home. It is cheaper and can be used anywhere via their application, which works overall pretty well.

Do you think Ooma Office delivers good value for the price?

Yes

Are you happy with Ooma Office's feature set?

Yes

Did Ooma Office live up to sales and marketing promises?

Yes

Did implementation of Ooma Office go as expected?

Yes

Would you buy Ooma Office again?

Yes

Ooma is well suited for any business that wishes to save money, those who need to be in and out of the office and still take calls and conduct business on the go, and for those that want to contact clients without using their own personal number, since it always appears as if you are calling from your office number.

Ooma Office Feature Ratings

9.5
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
9
Directory of employee names
10
9.8
Answering rules
10
Call recording
10
Call park
9
Call screening
10
Message alerts
10
9.0
Audio conferencing
9
9.0
Mobile app for iOS
9
Mobile app for Android
9

Comments

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