Great Alert Tool
February 01, 2018

Great Alert Tool

Mariano Koldobsky | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with OpsGenie

OpsGenie is being used all across our organisation. All the business, technical and infrastructure alerts are managed by OpsGenie. We are very confident and trust the tool.

It even helps us to have very good communication between remote departments and other teams.

The new users on-boarding process is really smooth and, in a few clicks, the new user is participating in the alert community
  • The app is great, it takes control of your phone and you never lose any alert.
  • The on-boarding process is awesome
  • The calendar is easy to use and always handy
  • Sometimes when you delete someone from the scheduling you must reorganize the whole schedule
  • Being aware of all the issues you have in real time makes this a very good investment
I didn't participate in the tool selection, and I don't know other similar tools. Although I think OpsGenie suits well in all the scenarios we have, so I would choose this tools again.
I think it is a very good tool for big companies, with a lot of groups located far from others. I wouldn't choose this very good tool for small teams or companies starting out.

You are going to get all of it connecting the alerts with other applications that provides you the infrastructure, technical and business metrics.