A great system with excellent potential
Updated July 13, 2022
A great system with excellent potential
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with Optimizely B2B Commerce Cloud
The New CMS ties into a suite of tools that we use. PIM, Analytics, and Product Recommendations. It is an easy and fast way to edit and publish our content while using the PIM to push products to the site. The ability to also tie in an off-the-shelf app integrated into the CMS for easy editing is a bonus. We now have multiple users in the company able to log in, edit, publish and market easily.
- Edit Pages - A visual editor with custom widgets allows a quick way to edit the website
- Manage users - in the back end editing and managing users is very easy
- Data - the whole system allows us to track users and collect data fairly easily
- Uploading customer data in bulk needs to be improved to make it easier to accept multiple addresses. Currently, its too time consuming
- Setting up of additional services should be done by Optimizely without the need for customer engagement (unless needed)
- When rolling out new features or functions follow-up meetings should be set up with Customer Service and client to see how this will affect the system if at all, and what are the options.
- Increased upsell
- Made the site easier to navigate
- Saved time for users
More control and options with better data gathering. Allows us to quickly work on our site and manage all our products via PIM and CMS.
Do you think Optimizely Configured Commerce delivers good value for the price?
Yes
Are you happy with Optimizely Configured Commerce's feature set?
Yes
Did Optimizely Configured Commerce live up to sales and marketing promises?
Yes
Did implementation of Optimizely Configured Commerce go as expected?
No
Would you buy Optimizely Configured Commerce again?
Yes