Good CMS tool
Updated November 20, 2024

Good CMS tool

Christopher Sawyer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Optimizely Content Cloud

Overall Satisfaction with Optimizely Content Management System

We use the CMS to edit wording on various websites as well as the graphics, articles, graphs, and other pieces of webpage material that need to be swapped out often. Not having to update code as often is a first but big step in the right direction to being more efficient.

Pros

  • Easy updates of wording
  • Management of content such as articles and pictures
  • Building of blocks as templates

Cons

  • Training materials
  • Sorting and organization of lists
  • Updated interface
  • Single CMS
  • Reduced time for content changes
  • Happier content creators
It took us quite a while to transfer over to the new platform and way of performing tasks. It is not a simple process to move over but worth it in the end. We also redesigned one of the websites at the same time as the upgrade of the CMS.
I think a business user will have a fairly easy time using the platform and it is mostly straightforward from their perspective. A developer may have more difficulty due to the more advanced nature of the work, but also because it is not as intuitive in this regard. I am a developer so have a bias here.
Much better than using SharePoint but then again SharePoint is not really a CMS so is not a very good comparison. I have not used other CMS products and have limited exposure other than an in-house built one. That comes with it's own set of problems such as increased overhead.

Do you think Optimizely Content Management System delivers good value for the price?

Not sure

Are you happy with Optimizely Content Management System's feature set?

Yes

Did Optimizely Content Management System live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Optimizely Content Management System go as expected?

Yes

Would you buy Optimizely Content Management System again?

Yes

It works well for what it was built for as a content management system. You can easily replace parts of your website at the surface level ex. new pictures on page 3. Its more advanced features however have a learning curve that can make them difficult to implement. An updated interface would be nice as well.

Optimizely Content Management System Feature Ratings

7.3
WYSIWYG editor
Not Rated
Code quality / cleanliness
Not Rated
Admin section
6
Page templates
8
Library of website themes
Not Rated
Mobile optimization / responsive design
Not Rated
Publishing workflow
8
Form generator
Not Rated
Not Rated
Content taxonomy
Not Rated
SEO support
Not Rated
Bulk management
Not Rated
Availability / breadth of extensions
Not Rated
Community / comment management
Not Rated
7.5
API
7
Internationalization / multi-language
8
8.0
Role-based user permissions
8
CMS programming language or framework ()
Not Rated

Upgrading Optimizely Content Management System

Yes - We upgraded from version 10 to 11 which went fairly smoothly. However moving from 11 to 12 is a big project for us. We are still on the on-prem version so the move to .NET Core is is causing issues as there is no built in service bus for messages anymore.
  • Better UI
  • Faster
  • Cleaner look
  • Personalization
  • Enhanced UI
  • Usability

Comments

  • Emma Davis | TrustRadius Reviewer
    Emma Davis
    (Vendor Representative) commented 3 years ago
    Hi Chris, I hope you're doing well and it was great to meet you at Opticon San Diego! We appreciate your review and love to hear the ways in which our CMS is benefitting your business. I hope that some of the issues you've mentioned above have been resolved by now, but if not, your CSM is a great point of contact to bring these insights to. You can also reach us at reviews@optimizely.com and we'll connect you with the right people. Thanks and enjoy your holidays!

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