An great simple solution with room to grow
July 20, 2021
An great simple solution with room to grow
Score 10 out of 10
Vetted Review
Verified User
Software Version
Episerver Content Cloud
Overall Satisfaction with Optimizely Content Cloud (formerly Episerver Content Cloud)
Optimizely Content Cloud [(formerly Episerver Content Cloud)] is currently utilized as a CMS primarily by our Marketing and IT departments in our organization. It handles the managing of users, customer accounts and integration jobs.
- Managing Users
- Managing Customers
- Order Management
- Job Integration - it's very easy to find and edit jobs if the pre-requisited skills are available.
- Product Line vs Brand vs Manufacturer delineation, the website is built mainly to support brands and doesn't really differentiate when it comes to features (such as brand supplier pages) which is challenging especially when it comes to brand vs manufacturer. You might want to have both a manufacturer page and a brand page for a product which isn't really supported.
- With a very large database (over 1.5 million products), there can be some unique bugs, such as slowness or freezing when searching for products. There are workarounds such as by using the filter button instead.
- Could really use a "Product List" feature, so that products can be added to a list and then a customer landing page can be built for that list and email campaigns targeting that list can be used.
- Role permissions and approvals are extremely intuitive and easy to implement and saves hours of time.
- The api integration settings page is extremely easy to use and generally saves an hour of time every time it needs to be used.
- Creating new customers is quick and easy and not only saves time but also adds to potential sales dollars by getting customers up and running quicker.
It took about 3 months to get up and running with Optimizely [Content Cloud (formerly Episerver Content Cloud)] and then about a year to get fully going. This implementation was in combination with implementing a new PIM with a huge product base that made any kind of process change extremely complex. We worked with an web integration company to help simplify this process.
Previous we utilized a company called Aldrich Web Solutions which was fantastic, however the Episerver platform was able to more effectively support the number of products we had which was enormous compared to an average user. Being able to go in and build, analyze and edit integration jobs has been a huge boon when it comes to troubleshooting problems and implementing new features.
Do you think Optimizely Content Management System delivers good value for the price?
Yes
Are you happy with Optimizely Content Management System's feature set?
Yes
Did Optimizely Content Management System live up to sales and marketing promises?
Yes
Did implementation of Optimizely Content Management System go as expected?
Yes
Would you buy Optimizely Content Management System again?
Yes