Powerful CRM software
December 08, 2022
Powerful CRM software
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with NetSuite ERP
Nevertheless,
the product needs a lot of marketing and promotional attention. First, their
email marketing interface needs a ton of improvement. It would be much more
beneficial if they could create it as opposed to needing to utilize pure HTML
code. The only- based customer relationship management (CRM) tool that offers a real-time, 360-degree view of our clients is provided by NetSuite.
the product needs a lot of marketing and promotional attention. First, their
email marketing interface needs a ton of improvement. It would be much more
beneficial if they could create it as opposed to needing to utilize pure HTML
code. The only- based customer relationship management (CRM) tool that offers a real-time, 360-degree view of our clients is provided by NetSuite.
Pros
- A smooth data flow is provided by NetSuite CRM throughout the whole entire customer lifecycle, from lead to chance, sales order, fulfillment, renewals, upgrade, cross-sell, and assistance.
- The only cloud-based customer relationship management (CRM) tool that offers a real-time, 360-degree view of our clients is provided by NetSuite.
- I appreciate that NetSuite has excellent reporting and analysis tools.
Cons
- A smooth data flow is provided by NetSuite CRM throughout the whole entire customer lifecycle, from lead to chance, sales order, fulfillment, renewals, upgrade, cross-sell, and assistance.
- It also appeals to me that I can access the cloud from any location and using any computer or device, which is ideal for me.
- I appreciate that NetSuite has excellent reporting and analysis tools. Its capability to integrate suite programs to expand capabilities, such as tax, logistics planning, application management, etc., is another reason why I appreciate it.
- I appreciate that NetSuite has excellent reporting and analysis tools. Its capability to integrate suite programs to expand capabilities, such as tax, logistics planning, application management, etc., is another reason why I appreciate it.
- Although the help provided by this CRM is good, the price of the technical support package is very high.
- Since there are several alternatives for the support package and they are all very costly, this is the aspect I despise the most.
Because
of its excellent customization possibilities, which include configurable forms
and powerful reporting capabilities, NetSuite is a product that is reasonably
scalable and provides enormous value to its users. It also gives a lot of
flexibility and is quite simple to use. This program significantly aided in the
centralization of our admissions process' lead and inquiry phases.
of its excellent customization possibilities, which include configurable forms
and powerful reporting capabilities, NetSuite is a product that is reasonably
scalable and provides enormous value to its users. It also gives a lot of
flexibility and is quite simple to use. This program significantly aided in the
centralization of our admissions process' lead and inquiry phases.
Do you think NetSuite ERP delivers good value for the price?
Yes
Are you happy with NetSuite ERP's feature set?
Yes
Did NetSuite ERP live up to sales and marketing promises?
Yes
Did implementation of NetSuite ERP go as expected?
No
Would you buy NetSuite ERP again?
Yes
Comments
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