Overall Satisfaction with Oracle CRM On Demand
Oracle CRM On Demand is widely used in our organization in various departments such as sales & marketing, support, and management. The support desk feature is used to manage communication within the company as well as between the company and other companies. We also use it to manage and share communications regarding leads, opportunities, cases, and clients from a central point.
- Leads, opportunities, and client management
- Support desk management
- Sharing communications on leads and opportunities
- Reporting and forecasting
- User interface
- User experience
- Better clients management
- Improved business to client communication
- Automation of business processes