Oracle CRM On Demand

Oracle CRM On Demand

About TrustRadius Scoring
Score 8.2 out of 100
Oracle CRM On Demand

Overview

Recent Reviews

Oracle CRM what I found

9 out of 10
July 28, 2017
We used it across the whole organization, mostly in sales, marketing, and client support department. it was organized to manage and focus …
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Popular Features

View all 31 features

Customer data management / contact management (10)

9.4
94%

Opportunity management (10)

9.3
93%

Custom fields (10)

8.9
89%

Custom objects (10)

8.1
81%

Video Reviews

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Pricing

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What is Oracle CRM On Demand?

The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Features Scorecard

Sales Force Automation

8.8
88%

Customer Service & Support

8.5
85%

Marketing Automation

8.8
88%

CRM Project Management

8.7
87%

CRM Reporting & Analytics

8.4
84%

Customization

8.4
84%

Security

9.4
94%

Social CRM

9.9
99%

Integrations with 3rd-party Software

8.6
86%

Platform

9.3
93%

Product Details

What is Oracle CRM On Demand?

The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.

Oracle CRM On Demand Integrations

Oracle CRM On Demand Competitors

Oracle CRM On Demand Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Oracle CRM On Demand?

The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.

What is Oracle CRM On Demand's best feature?

Reviewers rate Social engagement and Role-based user permissions highest, with a score of 9.9.

Who uses Oracle CRM On Demand?

The most common users of Oracle CRM On Demand are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Reviews and Ratings

 (115)

Ratings

Reviews

(1-11 of 11)
Companies can't remove reviews or game the system. Here's why
January 18, 2019

Just go for it.

Hammad Bin Idrees | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
This software has really allowed us to improve our customer engagement, keep our systems more organized, and let our team focus on other tasks because we don't have to worry about managing our CRM. This product does a lot of the heavy lifting with keeping things in a nice and neat package with a nice looking user interface and lets our team collaborate no matter where they are. They also offer training for new agents to get familiar with the program, which frees up our staff.

We haven't really run into any major issues with this product as of yet. Customer support can be a little troublesome to get in touch with, but once you have a dedicated account representative this goes a lot smoother.
Cristian Bodnarasec | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Suits well for tracking customer prospects, opportunities and contacts. It is a reliable data entry and data storage, has ways to integrate with other systems for mass uploads.

When it comes to model specific business requirements around sales data, it is limited. We had to build a custom application that gets all data from On Demand and develop custom reporting, automatic sending of reports, reminders etc.
Denis Alessio 🇭🇷 | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Oracle CRM is great in environments where you have over 50 interactions with customers per day: it can give you valuable insights into the overall customer history and needs.

Oracle is less appropriate for people that would like a really beautiful tool.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Oracle CRM is easy to use and viewing/searching opportunities and quotes. Ability to create reports tailored to my needs. Easily reviewing pricing and profitability. Clear view of open/closed opportunities. Also, I need to mention Oracle Support and the Support and Training Portal - Very good tools and plenty of information to get you through tasks.

Seema Yadav | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
If you are running a sales business, this tool suits your needs and it will provide transparency to the sales team. But you also need to look at the cost, and if you have a large budget allocated for CRM, then definitely Oracle CRM or maybe Salesforce should be your top choices to choose from. Salesforce is more costly than Oracle CRM and therefore preference can be given to Oracle CRM. But if you are looking for customization beyond basic functionalities, it may not be the best tool for you.
Michelle Prand | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
As a Professional Services firm it has been well suited to us. I am not sure how suited it is to other industries, although I believe they have some industry specific versions available as well. With its flexibility and customization capabilities, it is hard to imagine that it wouldn't work well for most scenarios.