Oracle CX Commerce - Powerful Cloud Platform
October 18, 2021

Oracle CX Commerce - Powerful Cloud Platform

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Other

Modules Used

  • Commerce Cloud for B2B

Overall Satisfaction with Oracle CX Commerce (formerly Oracle Commerce Cloud)

Oracle CX Commerce, previously known as Oracle Commerce Cloud, is a powerful product that is everything you need to succeed in this new generation of the era of commerce. Hence it is widely used across our organization by the marketing team to research the products and buy them anytime they want. The customization of the product is great, and it is flexible and secure as well. Also, it doesn't require much support from the IT department; hence the marketing team loves this product.
  • Their technical support is amazing
  • Webhook Service is great
  • Integration is easy
  • Modern framework
  • Upgrades are free for customers
  • No log access to troubleshoot issues
  • Changing of skins is not easy
  • Documentation is not great
  • Little technical knowledge is required

Do you think Oracle Commerce delivers good value for the price?

Yes

Are you happy with Oracle Commerce's feature set?

Yes

Did Oracle Commerce live up to sales and marketing promises?

Yes

Did implementation of Oracle Commerce go as expected?

Yes

Would you buy Oracle Commerce again?

Yes

  • Increased revenue growth
  • Less resources required
  • Sales has also increased
  • Account management
Oracle CX Commerce is more towards the higher price in terms of price as compared to the other products available in the market. But it is quite easy to implement, and the customization it offers makes it a powerful product in the market. Also, it is suitable for companies with a wide variety of products, and it helps categorize them all. It doesn't require much effort from multiple teams and hence a lot of effort. It provides a lot more features as compared to other products available in the market.
Skype, Atlassian JIRA Align (formerly AgileCraft), Tally
Oracle CX Commerce is a powerful eCommerce cloud platform that offers great customization of the product. Also, it is well suited for the organizations where the employees from the IT department are less since the marketing or the sales team can handle the product alone and not much intervention from the IT department people is required to handle this. Also, it provides free upgrades to its customers. The marketing team can easily research the product, track the usage, and order seamlessly.

Oracle Commerce Feature Ratings

Product catalog & listings
9
Product management
9
Bulk product upload
8
Branding
8
Mobile storefront
9
Product variations
9
Website integration
9
Visual customization
10
CMS
8
Abandoned cart recovery
8
Checkout user experience
8
eCommerce security
8
Promotions & discounts
9
Personalized recommendations
8
SEO
9
Multi-site management
9
Order processing
9
Inventory management
9
Shipping
10
Custom functionality
10