SDR tool with great ROI
November 09, 2020

SDR tool with great ROI

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Orum

Orum is current integrated with our primary sales/prospecting tools, SFDC, and outreach. With Orum in place, we were able to maximize an SDR/ISR productivity by three or four times. On overage, our ISR team makes about 70-100 calls a day resulting in between four and six conversations. Starting with Orum on day one with their proof of concept, our ISR was able to get ~15 people on the phone while securing a meeting. At the peak of the trial, the SDR leveraging the trial hit over 300 dials, had 30 conversations, and secured a meeting from a list of less than warm leads.

Pros

  • Integrates with popular sales tools (SFDC, Outreach)
  • Ease of set up
  • Maximizes inside sales productivity

Cons

  • User interface can be improved, seems a bit dated
  • Increased number of calls made
  • Increased number of conversations
  • Increased number of meetings set
Very easy to use and simple to integrate. The process of moving from a trial to paid customer is virtually nothing.
I have not needed to interact with their support team yet, so I cannot give a valid response. So far, their tool is simple and straightforward to use.

Do you think Orum delivers good value for the price?

Yes

Are you happy with Orum's feature set?

Yes

Did Orum live up to sales and marketing promises?

Yes

Did implementation of Orum go as expected?

Yes

Would you buy Orum again?

Yes

Orum is great for organizations that want to maximize their productivity with their current team. It allows sales to tackle warm and cold leads in a streamlined process.


Orum Feature Ratings

Contact preview
9
Dialer-CRM integration
10
Call notes & tags
8
Automatic call logging
9
Outbound dialing
9
Custom caller ID
9
Click-to-call
10
Recorded voicemail drop
7
Dialer contact import
Not Rated
Campaign & list management
Not Rated
Follow-up calls
8
Dialer reporting & analytics
10
Dialer compliance
10

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