Item: PanTerra Networks
Rating: 9
Author: Cheryl Snover

Use Cases and Deployment Scope

The need for communication inside the physical office and in remoted locations. This system allows an employee to use the system on a personal cell phone without having to expose personal phone numbers.

Pros and Cons

Customer Service
Notification of Issues
Providing Service

Additional online troubleshooting guides

Return on Investment

Onboarding was very easy
Have not experienced any outages
Cost of system is well within the budget of a small organization

Support Rating

I have called to get assistance with Voicemail and recording new messages. Immediate assistance from professional employees.

Implementation Rating

I was able to do the implementation with no outside assistance beyond the onboarding team.

Unified Communications

We don't utilize all of the solutions that are offered by PanTerra.

Key Insights

Do you think PanTerra Networks delivers good value for the price?

Yes

Are you happy with PanTerra Networks's feature set?

Yes

Did PanTerra Networks live up to sales and marketing promises?

Yes

Did implementation of PanTerra Networks go as expected?

Yes

Would you buy PanTerra Networks again?

Yes

Likelihood to Recommend

It is suited for our smaller business. Our organization is small and it works well for us.

PanTerra Streams works and is worth the money.

Modules Used

Overall Satisfaction with PanTerra Networks