Pardot works well
April 29, 2019

Pardot works well

Jordan Comstock | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with Pardot

Pardot has been a great tool for me as a marketer at 2 companies I have worked at. I have used it for lead nurture programs to help interested parties become customers of 'software as a service' programs. It is a must-have tool for email marketing, lead scoring, lead generation, outbound marketing, and measuring success with marketing.
  • Lead nurture. Good engagement studio for marketing automation.
  • Lead scoring. Great way to track the progress of your leads.
  • Salesforce connection. It is a Salesforce product, so it integrates very well with Salesforce.
  • Some things are called one thing in pardot and another in Salesforce. This is due to the way Pardot was before Salesforce acquired it.
  • Price is high. Contracts can be long. There is a lot of volatility in marketing, teams change, people come and go. It can be difficult to want to keep a software like pardot for 5 years.
  • Email building tool is not the best.
  • Good lead nurturing. More leads made it to a sales rep.
  • Helped increase the volume of leads and how those leads were handled. Lead acquisition.
  • Good measurement of MQL to SQL to Sale.
Pardot is a good tool for medium-sized and smaller sized companies. Working with larger companies I have seen more lean towards Marketo. I have also worked with e-commerce brands that have no use for a marketing automation tool that connects to Salesforce. Starting at a company with the cash and the right resources, Pardot is a great way to go.
Well suited for small to medium sized Saas companies that want to grow. Needs to have a B2B focus. Not as well suited for larger Saas companies. Poor choice of tool for e-commerce. It only works well if you are funneling leads to a sales team. It is only appropriate if you are using Salesforce as well. I would not recommend it without Salesforce.

Salesforce Marketing Cloud Feature Ratings

WYSIWYG email editor
6
Dynamic content
7
Ability to test dynamic content
7
Landing pages
6
A/B testing
8
Mobile optimization
5
Email deliverability reporting
9
List management
10
Triggered drip sequences
10
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
9
Automated sales alerts and tasks
10
Calendaring
8
Event/webinar marketing
10
Social sharing and campaigns
Not Rated
Dashboards
6
Standard reports
8
Custom reports
5
API
10
Role-based workflow & approvals
8
Customizability
7
Integration with Salesforce.com
10