Socialware Pardot Use Case Success
Updated November 11, 2015

Socialware Pardot Use Case Success

Sarah Philips | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with Pardot

Socialware is a smaller SaaS based startup that markets to prospects via webinars with partners. (LinkedIn, Twitter, Facebook) We market events via marketing automation, drive individuals to landing pages, and forms, score and grade leads, push our qualified leads to Salesforce and manage data and run reports via Salesforce.
  • Ease of use -- this includes building and working with email drafts, templates, landing pages, setting automation rules - it's easy to cross train, follow directional cues for each step, and we typically code 3-4 templates ourselves and can easily manipulate code to get the look and feel we want with the Pardot builder.
  • Forms - our forms are everywhere and they link to recorded webinars, our website, trainings. The form function can tell how many hits we have to the landing page, or site and completions. We continue to find new ways to utilize forms and landing pages.
  • Integration - We use GoToWebinar, GoodData, Salesforce, social and the integration with all of these is as easy as setting up a connector. We can pull information easily which makes us more efficient as a team and effective. We can set an automation rule and go.
  • Reporting -- We use Salesforce for almost all of our reporting at this point. I'd love to be able to measure different audiences in Pardot.
  • Better able to measure our successful campaigns
  • Faster lead conversion
  • Increased efficiency in customer communication.
Pardot's ease of use was hands down one of our deciding factors along with price and integration with Salesforce, GoToWebinar, and GoodData.
I think it depends on the usage, are you using the tool for customer messaging, lead generation, or customer interaction?

Salesforce Marketing Cloud Feature Ratings

WYSIWYG email editor
10
Dynamic content
10
Ability to test dynamic content
Not Rated
Landing pages
10
A/B testing
Not Rated
Mobile optimization
10
Email deliverability reporting
10
List management
10
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
10
Automated sales alerts and tasks
10
Calendaring
8
Event/webinar marketing
10
Social sharing and campaigns
Not Rated
Social profile integration
10
Dashboards
7
Standard reports
7
Custom reports
7
API
10
Role-based workflow & approvals
10
Customizability
10
Integration with Salesforce.com
10
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated

Using Pardot

Their customer service is literally amazing, they have hands down the best team I've ever worked with, the functionality continues to go in the direction were looking for, and the product works extremely well for our use case.

Using Pardot