Paychex Flex is a robust full scale service provider for HR professionals
Updated May 02, 2023
Paychex Flex is a robust full scale service provider for HR professionals
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paychex Flex
We use Paychex Flex for payroll, tracking PTO, 401k administration, and most recently for onboarding new hires. We have used Paychex for payroll for more than 10 years and in the last 5 have used the direct payroll entry feature. This feature is easy to use and greatly reduces the time spent on calling in payroll. I'd recommend setting up a custom template to only include the fields you regularly use to avoid having to search for fields. More recently, we implemented using Paychex Flex to onboard new hires. This has significantly reduced onboarding time by essentially the employee creating their own record, tax withholding documents, and direct debit information. This also allows for a more accurate entry than having to do data entry from manual forms. Overall, we are pleased with Paychex Flex's products and service.
- Payroll
- HR Generalist consulting
- PTO tracking
- The collaboration between departments. For example, the onboarding section is very separate from the other sections, like 401k. There should be an expert who knows how it all works together.
- Their sales team can sometimes be not as fluent in their product features and more just about selling.
- We have saved time and money tracking PTO on the paystubs. Improved communication and transparency also with employees.
- Self-service entry of payroll allows for flexibility and improvements to calling payroll into a Paychex representative.
- Qualitative improvements with having the HR Generalist and the Employee Handbook (Mineral) features.
Positively
Paychex is better priced and suited for small businesses. Their features are easy to use and since we don't need as many layers of reporting their service offering works well for us.
Do you think Paychex Flex delivers good value for the price?
Yes
Are you happy with Paychex Flex's feature set?
Yes
Did Paychex Flex live up to sales and marketing promises?
Yes
Did implementation of Paychex Flex go as expected?
Yes
Would you buy Paychex Flex again?
Yes
Paychex Flex Feature Ratings
Using Paychex Flex
40 - Management, and outside accounting firm and employees use Paychex Flex.
1 - Human resources and payroll is a centralized function.
- Payroll
- 401k Administration
- PTO Tracking
- Tax Pay services
- PTO Tracking
- Benefit Administration
- Onboarding New Hires