Paycor - Not the best, but a definite improvement over manual payroll processing!
June 15, 2018

Paycor - Not the best, but a definite improvement over manual payroll processing!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycor

For the aforementioned reasons.
Between the help guide, reps, and the friendly user interface, I'd give Paycor's overall usability an 8.
We first started using Paycor to process payroll. Subsequently, we added Paycor's time clocks, which allows all hourly employees to clock in and out from any of our 3 locations.

No longer do we have to manually add up time cards or write a bunch of paper checks for payroll. These Paycor services have sped up our payroll process and allow employees to have real-time information on their hours and pay.
  • Paycor allows you to create custom reports that save to your dashboard, including customization for file type, column order, calculations, etc. I created a few custom reports after my first payroll with Paycor so now it's a quick click of a button to generate these reports after each payroll.
  • Paycor allows you to customize rights assigned to users. I co-manage with another individual who shouldn't have access to any pay information but still have the ability to edit/review timesheets and PTO activity. With the help of some representatives at Paycor, we have customized the co-managers' rights to allow her to manage her employees' time without sacrificing any unnecessary payroll information. Similarly, this features allows us to give supervisors limited access to manage timesheets, as well.
  • Paycor provides a time dashboard that allows you to quickly see the last punch of each employee and which employees are approaching overtime. We have 3 locations and it can be hard to track down which employees are working and when, so the dashboard helps us better manage everyone's schedule. This dashboard also includes alerts to indicate when employees are missing punches; allowing us to fix it long before payroll day.
  • Paycor tends to assign you one representative that handles your account. I've been with Paycor for close to a year and a half and I've had SEVERAL Paycor representatives, so I imagine their turnover must be tremendous. I've found it's best to just call Paycor rather than rely on your rep for assistance.
  • Getting started with processing payroll online with Paycor wasn't too difficult of a process and the representatives were helpful on the first day. However, renting time clocks from Paycor and using the Time features online was quite a burden at set up. The rep didn't seem to fully know what she was doing and I had to make a LOT of phone calls during the first few months of usage to get everything working as we needed for our practice. I'd suggest these reps have more in-depth training AND have actually used these features. If the rep only understands what Paycor's help guide says, they're not doing me any favors.
  • More efficient processing on payroll day
  • No more paper checks for payroll, which saves on printing, distribution and bank reconciliations at the end of the month
  • No more punch time cards! Timesheets and pay information are compiled by Paycor online so the information can be more readily available and more easily analyzed
Our HR and/or payroll team has saved 1-25 hours per month. - We've definitely saved more than 1 hr per month. We didn't spend more than 25 hours on payroll prior to Paycor (even considering the time for our payroll tax returns that were previously outsourced to a third party), so this range of 1-25 hours fit our experience.
It is definitely better suited for smaller employers. As an example, there's this new hire wizard in Paycor that lets you add on new hires, but then you have to click through a few items to get to the company set up and add that employee to the right policy group (i.e.: whether or not they get holiday pay, etc.) and then a few more clicks to set up PTO accrual and then a few more for customizing their access rights. So, the wizard helps at the beginning but then drops off for the other half of the process. There's a lot of things in Paycor where it seems streamlined at first but requires a lot more clicks than if it were organized in a better fashion. I believe this is just part of its development and will get better with time, but I still couldn't recommend Paycor with confidence to a bigger employer.

Paycor Feature Ratings

Employee demographic data
8
Employment history
8
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
7
Organization and location management
3
Pay calculation
7
Benefit plan administration
7
Direct deposit files
7
Salary revision and increment management
8
Approval workflow
7
Balance details
7
Annual carry-forward and encashment
4
View and generate pay and benefit information
8
Update personal information
8
View job history
7
View company policy documentation
6
Report builder
9
Pre-built reports
7
Ability to combine HR data with external data
8
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated