Overall Satisfaction with Paycor
Paycor is used for full payroll processing, information database, performance reviews, benefits, compensation, taxes, and reports. It is used across the entire organization.
- Uses Carrier Connect to interface benefit changes and deductions directly to insurance carriers from Paycor.
- Time and demand system is easy to use for managers for timekeeping.
- Customer support is easily available in the moment or for scheduled meetings to discuss transitions or complex projects.
- Performance Management platform needs work. Functionality and capabilities are limited. Lack of availability to customize work flows.
- Training course management could be more user friendly.
- I only have two points to comment on in this area.
- Increased efficiency in managing paper and personnel files has had positive impact.
- Minimized manual errors with benefit interface with carriers has saved time and money in processing.
- Loss of job history with the upgrade last year has had a negative impact, causing manual searching through old files in off-site storage.
Our HR and/or payroll team has saved time, but I'm not sure how much. - Paycor has been here since I started so I can't quantify time savings from the prior program. My team has assumed many more responsibilities and have been able to do so as a result of using Paycor, so I would argue there is a likely time savings as well. From the benefit side, elimination of manual transmission of files each pay period to all benefit carriers has saved a significant amount of time in processing.
I did not select Paycor, but am satisfied with it as compared to the prior three programs. At my last company I managed the transition from ADP to Paylocity and was very disappointed with the product we received. I've worked with ADP at many organizations and they have not maintained a current product applicable to today's changing work environment. Lawson is designed for major corporations. Paycor has minor challenges as noted previously in this review; however, their team appears to strive to continuously improve their line of products and services offered.