Paycor Review
November 19, 2019

Paycor Review

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycor

Paycor is used as the Human Resource Information System for our company. Employee time-keeping, pay, benefits, and payroll is all processed utilizing the functions of Paycor. New hire information is input into the system and terminations are processed. Additionally, Paycor has reports that are useful in benefits administration, retirement plan administration, and open enrollment.
  • New Hire Wizard is easy to use and straightforward.
  • Inputting direct deposit information has security features, such as auto-populating the bank name after the routing number is entered.
  • Benefits are difficult to administer as viewing history is convoluted.
  • We need carrier connections between Paycor and our benefit carriers.
  • Paycor has simplified the payroll process. The automatic reports generated from payroll are very helpful.
Paycor is fine, but the customer service must be improved.
Some features of Paycor are better, such as open enrollment and the new hire wizard, but others are poor, such as the benefit administration and history.
I would not recommend Paycor as we have had overall very poor customer service. The other issues are insignificant in comparison to the customer service issue.

Paycor Feature Ratings

Employee demographic data
7
Employment history
1
Job profiles and administration
2
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
5
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
9
Benefit plan administration
3
Direct deposit files
7
Salary revision and increment management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Tracking of all physical assets
Not Rated
Report builder
1
Pre-built reports
4
Ability to combine HR data with external data
1
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
New hire portal
9
Manager tracking tools
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated