Item: Paycor
Rating: 8
Author: Trisha McPherson

Overall Satisfaction with Paycor

Use Cases and Deployment Scope

We use Paycor as our HRIS/Payroll vendor and also utilize some of their integrated services such as Litmos (LMS) and Newton (ATS). It helps us with reporting and tracking of HR/Payroll data and we like the integration between the LMS and ATS options. It has eliminated the need for multiple spreadsheets we had previously used.

Pros and Cons

Pros

They make frequent updates to their systems which helps usability.
The reporting options are easy to use.
Navigation is simple within the tool.

Cons

For employees in the HRIS side trying to make updates to their direct deposit, it is confusing for them to have to overwrite their Primary Net Account instead of being able to select a new account they added to their list of options.
The addition of an Employee Health set of fields for tracking of annually required items (flu shots) or health-related vaccines would be very nice.
Implementation of the product appeared easy at first, but the reality was that the easiness actually created issues that could have been identified or set up to meet our expectations if there had been more dialogue back and forth during the process.

Return on Investment

The use of the ATS system has drastically reduced the amount of time our HR staff spends in recruiting and tracking candidates. It makes having multiple positions open at the same time manageable and we are not bogged down in spreadsheets. Plus candidates get more timely communication back from us.
Our payroll processing is more accurate and less time consuming because we have more control over our own data than in our previous system.

Time Savings with Paycor

Our HR and/or payroll team has saved 1-25 hours per month. - We can fix issues on the fly ourselves vs. going back and forth with a previous vendor.

Usability

Overall it is really good, but there are several areas that things are not as seamless as they could be.

Alternatives Considered

Oracle PeopleSoft HCM

Likelihood to Recommend

Paycor is a good fit for a small to mid-size company that is looking for user-friendly options. It has really helpful resource guides that can walk you through various parts of the platform where you are trying to accomplish a task. There is not a "hand-holding" experience with the implementation or initial usage so a company needs to have a pro-active person involved in these steps in order to ask lots of questions and make sure you fully understand what functionality you are getting.

Paycor Feature Ratings

Comments

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Kristen Auguste
(Vendor Representative) commented 5 years ago
Hi Trisha, Thank you so much for taking the time to share your feedback! It's great to hear that you've saved time with Paycor. I just wanted to let you know that we value your insights and I have shared them with the team to help us improve. Have a great day!

Good Product!