Great Company to Work With!
August 27, 2020

Great Company to Work With!

Lacey Harville | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • HR, Benefits Administration & ACA
  • Recruiting & ATS
  • Onboarding Software
  • Time & Attendance
  • Payroll & Tax Software
  • Reporting & Analytics

Overall Satisfaction with Paycor

All four of our companies use Paycor for payroll, time & attendance, HR, and applicant tracking/onboarding. All management utilizes Paycor to manage their team's weekly timesheets and to recruit new team members. Human Resources uses it for payroll and tax purposes. We integrate with Newton Software (applicant tracking) and Employee Navigator (employee benefits).
  • The Paycor team is always friendly.
  • Easy to work with.
  • Quarterly updates always keep their website fresh and updated.
  • We've had some tax issues where we have over paid and underpaid both.
  • Response time has slowed down, but I think it was more or less due to COVID.
  • I understand why they did it, but I hate that they moved away from a personal account CSR. Now you have to email a generic support email and someone will get back to you.
  • Employee self service for updating personal information saves HR a lot of time.
Our HR and/or payroll team has saved 25-50 hours per month. - We have 4 companies spread over 4 states and multiple counties that we would have to do taxes on, so Paycor streamlines that for us. The integrations with Newton and Employee Navigator save the Human Resources team time by moving all information from one program to the other.
Paycor is very user-friendly. They offer a variety of training programs to walk you through different areas of their programs, but it's so user-friendly, you can usually figure things out without having to utilize the training courses.
I think Paycor is very comparable to other payroll companies out there. Their pricing was better than the previous company we used, which was ultimately the reason we switched payroll companies to begin with. The previous company didn't do upgrades very often and that is one major thing I like about Paycor. I'm always interested to see what the next upgrades are going to include.
Paycor has been a great company to work with and I have met a lot of great people. They value my opinion and have asked for my participation on project ideas and demos for upcoming releases. I love that they update their website quarterly so that is always new and fresh. I also love their feedback section so you can make suggestions and vote on what's important to you.

Paycor Feature Ratings

Employee demographic data
10
Employment history
Not Rated
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
9
Off-cycle/On-Demand payment
10
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
9
Approval workflow
10
Balance details
7
Annual carry-forward and encashment
7
View and generate pay and benefit information
8
Update personal information
10
View job history
8
View company policy documentation
8
Tracking of all physical assets
10
Report builder
8
Pre-built reports
9
Performance plans
7
Performance improvement plans
7
Review status tracking
7
Review reminders
7
Multiple review frequency
Not Rated
New hire portal
10
Manager tracking tools
10
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
7
Job Requisition Management
8
Company Website Posting
10
Publish to Social Media
9
Job Search Site Posting
9
Duplicate Candidate Prevention
8
Applicant Tracking
10
Notifications and Alerts
8