Item: Paycor
Rating: 8
Author: Verified User

Overall Satisfaction with Paycor

Use Cases and Deployment Scope

We use Paycor from hiring, through onboarding, retention, benefits administration, payroll, and even termination. It has been very helpful to standardize our processes for hiring and onboarding. It has also helped us streamline our review process and enable us to provide 360 feedback to increase retention and engagement. This has allowed us to scale the same templates across our organization.

Pros and Cons

Pros

Easy to read metrics for applicant tracking
Easy to launch and report on reviews
Easy to integrate benefits to payroll

Cons

Time: It is very difficult to have set blackout dates or customized holidays

Key Insights

Do you think Paycor delivers good value for the price?

Yes

Are you happy with Paycor's feature set?

Yes

Did Paycor live up to sales and marketing promises?

Yes

Did implementation of Paycor go as expected?

Yes

Would you buy Paycor again?

Yes

Return on Investment

Reduced administration work for HR Team
Minimized compliance risks
Reduced time needed from Finance to run payroll

Time Savings with Paycor

Our HR and/or payroll team has saved 1-25 hours per month. - It is much easier to run payroll. Instead of spending hours prepping for payroll and then having to go line by line to ensure it was correct, we can use the Time Dashboard to prep in advance and can even start pay runs early if needed. The pay run itself is very easy to use and edit if needed.

Usability

Paycor is very user-friendly. It seems to be built on user feedback which is great! However, some items aren't customizable and they seem to be missing some very basic functionality. Without this functionality, we are still working through workarounds, but overall it is a good system.

Alternatives Considered

Paycom

Paycor has a much better support system. They have chat support and also dedicated CSMs who support you throughout your time with them. They allow for sandbox usage and also have a feature request area for users which is wonderful.

Likelihood to Recommend

Paycor is very helpful to standardize processes. We have been able to integrate from hire to off-boarding and it really allows our employees to be supported throughout their lifecycle. With the help of Paycor, we have been able to move from multiple systems and different software to one system, which has been fantastic. We have struggled to get notifications set up since the system doesn't allow you to set notifications for certain groups (i.e. you can't send timesheet reminders to only hourly employees). We are also unable to add blackout dates or custom holidays for certain groups in our organization.

Paycor Feature Ratings

Comments

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Kaitlyn Blount
(Vendor Representative) commented 3 years ago
We greatly appreciate the time you took to give us this detailed review. It is great to hear how much Paycor is assisting in the entire life cycle of your employees! I did want to note that within Paycor time you do have the ability to assign holidays only to certain groups, our service team would be happy to assist with this!
- Review author
  commented 3 years ago
  I've called customer support multiple times and been told you can't. So any assistance is greatly appreciated!
  Kaitlyn Blount
  (Vendor Representative) commented 3 years ago
  I just verified again with a manager on our time team that this is in fact possible. If you are open to it, please send me an email at paycorlistens@paycor.com with your client ID and I will be happy to have an experienced representative reach out to set assist you in setting this up.

Really supportive company and easy to use system!

Modules Used