You should Payless for Paycor
June 22, 2023

You should Payless for Paycor

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Modules Used

  • HR, Benefits Administration & ACA
  • Onboarding Software
  • Time & Attendance
  • Payroll & Tax Software

Overall Satisfaction with Paycor

I use paycor for reviews, recognitions and timesheets. In my opinion, I do not find the reviews portion to be user friendly. Offers too much a delivers nothing.

Pros

  • Not fixing issues

Cons

  • Taking the hire date and automatically linking it to recurring quarterly and annual reviews
  • Making the review section more user friendly. If it’s a review leave that separate from a 1on1.
  • Timesheets is CONSTANTLY timing out on our employees making it look like they haven’t clocked time.

Do you think Paycor delivers good value for the price?

No

Are you happy with Paycor's feature set?

No

Did Paycor live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paycor go as expected?

I wasn't involved with the implementation phase

Would you buy Paycor again?

No

  • HR manager spends more time fixing issues that paycor has caused within timesheets
Our HR and/or payroll team is spending more time than we did previously due to Paycor.
Not efficient
Well suited - timesheets (barely)
not suited - quarterly and annual reviews; 1on1 section is useless

Paycor Feature Ratings

Payroll Management
Not Rated
Pay calculation
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated

Comments

  • Kaitlyn Blount | TrustRadius Reviewer
    Kaitlyn Blount
    (Vendor Representative) commented 2 years ago
    Thank you for sharing your feedback. It's unfortunate to hear about your less-than-ideal experience with Paycor's review feature and the timesheet system. It's clear that these issues have impacted your overall satisfaction and perception of our services. In terms of the user-friendliness of our review section, we understand the importance of clarity and simplicity, especially for recurring tasks like quarterly and annual reviews. Your point about separating reviews from 1on1s has been noted and will be considered for our product development plans. Regarding the timesheet issue, we acknowledge that there might be some technical glitches that have been affecting your team's efficiency. We're always working to optimize our system, and we take your comments seriously. We deeply regret that you're not receiving the value you expected for the price. Your feedback provides us with an opportunity to examine and improve our service. Rest assured that we will do our best to address your concerns and strive to provide a better user experience. Thanks again for your valuable feedback.

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