Paycor Causes Extra Work
Updated June 23, 2023

Paycor Causes Extra Work

Bonnie Gordon | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Modules Used

  • HR, Benefits Administration & ACA
  • Onboarding Software
  • Time & Attendance
  • Payroll & Tax Software

Overall Satisfaction with Paycor

I use Paycor on a daily basis. I run daily payroll and time reports, work on timesheets, and time-off. I also utilize performance management on a daily basis by either initializing reviews or updating them. When needed I update employee information like pay rates, manager changes, position changes, and terminations. In my experience, I have daily problems with timesheets. About 3/4 of critical errors everyday are because Paycor "could not process the punch" when the employee makes it. In my experience, I spend hours fixing issues that are ultimately due to Paycor not performing well. In addition, it does not function well with the way we complete reviews. There is no way to automatically set up reviews to occur. We have to manually enter these into Outlook and then manually enter the performance review questions to drop. I feel many of these things should be done by the system.

Pros

  • Recognition Page

Cons

  • Processing time punches
  • Automate reviews

Do you think Paycor delivers good value for the price?

No

Are you happy with Paycor's feature set?

No

Did Paycor live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paycor go as expected?

I wasn't involved with the implementation phase

Would you buy Paycor again?

No

  • None.
Our HR and/or payroll team is spending more time than we did previously due to Paycor. - Paycor creates more work for me each day because their system can not seem to keep up with our time keeping.
Because of all the extra work I have to do on a daily basis.
These are the systems we have completed demos with to leave Paycor.
I believe Paycor to be better suited for smaller businesses or businesses where the majority of employees are salaried.

Paycor Feature Ratings

Payroll Management
4.0
Pay calculation
4
Off-cycle/On-Demand payment
4
Benefit plan administration
Not Rated
Direct deposit files
4
Salary revision and increment management
4
Reimbursement management
4

Comments

  • Kaitlyn Blount | TrustRadius Reviewer
    Kaitlyn Blount
    (Vendor Representative) commented 2 years ago
    Thank you for sharing your detailed feedback about your experience using Paycor. We sincerely regret to hear that our system has not met your expectations, particularly with respect to timekeeping and performance reviews. We understand that the issues with processing time punches and setting up reviews have caused significant inconvenience, and for that, we apologize. We strive to create a user-friendly and efficient platform that caters to all our users' needs, and it seems that we've missed the mark in your case. Your feedback is valuable, and we appreciate your suggestions on automating reviews and improving the timesheet processing. These insights will be instrumental in our ongoing efforts to enhance our platform and service. We regret to hear that you do not find Paycor to deliver good value for the price. Your concerns are important to us, and we take your feedback seriously. Given the nature of your concerns, our service team will reach out to you to further discuss your experience and how we can make improvements. Our priority is to ensure your satisfaction and provide an efficient solution that benefits your business. Thank you for your honesty, and we look forward to working on resolving your concerns.

More Reviews of Paycor

  1. Home
  2. Payroll Software
  3. Paycor Reviews
  4. User Review of Paycor