DO NOT WASTE YOUR TIME ON THIS SYSTEM!!
July 17, 2022

DO NOT WASTE YOUR TIME ON THIS SYSTEM!!

Deanna Piper | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

Paylocity is used for onboarding, time keeping, HR, and payroll.

Pros

  • Onboarding
  • APP

Cons

  • Customer service
  • Benefit department - totally unoperable
  • Reports
  • Accruals
  • EVERYTHING
  • Constant waste of time. I spent more hours fixing their errors because we got tired of waiting for them to make it right.
We selected Paylocity for what they had to offer and how they said their system worked. However, in the end, it was a joke!!! constant constant errors. In my experience, customer service was like talking to a robot. I feel that they do not listen or actually read what problems you have and they tell you something that you already know and never fix the problems.

Do you think Paylocity delivers good value for the price?

No

Are you happy with Paylocity's feature set?

No

Did Paylocity live up to sales and marketing promises?

No

Did implementation of Paylocity go as expected?

No

Would you buy Paylocity again?

No

I tried to put a zero but it would not allow me. This is the worst company I personally have ever dealt with, with all my years on payroll. I DO NOT recommend this company to ANYONE! I think that the benefits department is the worst! Constant errors and in my experience they take no recognition of their errors or try to fix them.

Paylocity Feature Ratings

Employee demographic data
Not Rated
Employment history
8
Job profiles and administration
1
Workflow for transfers, promotions, pay raises, etc.
5
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
1
Pay calculation
5
Support for external payroll vendors
1
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
1
Direct deposit files
8
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
1
Update personal information
8
View job history
5
View company policy documentation
5
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Report builder
5
Pre-built reports
1
Ability to combine HR data with external data
1
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
1
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
1
Candidate search
1
Candidate development
1
New hire portal
8
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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