Overall Satisfaction with Paylocity
Paylocity is used for onboarding, time keeping, HR, and payroll.
- Onboarding
- APP
- Customer service
- Benefit department - totally unoperable
- Reports
- Accruals
- EVERYTHING
- Nothing
- Constant waste of time. I spent more hours fixing their errors because we got tired of waiting for them to make it right.
We selected Paylocity for what they had to offer and how they said their system worked. However, in the end, it was a joke!!! constant constant errors. In my experience, customer service was like talking to a robot. I feel that they do not listen or actually read what problems you have and they tell you something that you already know and never fix the problems.
Do you think Paylocity delivers good value for the price?
No
Are you happy with Paylocity's feature set?
No
Did Paylocity live up to sales and marketing promises?
No
Did implementation of Paylocity go as expected?
No
Would you buy Paylocity again?
No