Parts of it are intuitive, room for improvement in dedicated support.
July 01, 2025

Parts of it are intuitive, room for improvement in dedicated support.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

Paylocity is the HRIS that we've been using for 7 years for payroll and HRIS functions.

Pros

  • Running payroll lets us make changes & updates in real time.
  • They pick up the phone well.

Cons

  • No dedicated party to work with to try to add portals/functions.
  • Paylocity relies on the user to know what they are asking for when new laws are passed.
  • The biggest benefit has been allowing flexibility while processing payroll.
Not all of our employees track time on Paylocity so this isn't what we fully use.
We are using Surveys regularly and that is a great tool to build & maintain a database of feedback.
Parts of it are intuitive, room for improvement in dedicated support.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

Again, we've set it up 7 years ago, and have had a hard time finding someone to assist with expansion of what we have.

Paylocity Feature Ratings

8.5
Employee demographic data
9
Employment history
9
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
9
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
Not Rated
8.8
Pay calculation
9
Support for external payroll vendors
8
Off-cycle/On-Demand payment
9
Benefit plan administration
Not Rated
Direct deposit files
9
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
7.0
Approval workflow
Not Rated
Balance details
7
Annual carry-forward and encashment
Not Rated
8.4
View and generate pay and benefit information
8
Update personal information
9
View job history
9
View company policy documentation
8
Employee recognition
8
Not Rated
Tracking of all physical assets
Not Rated
7.0
Report builder
7
Pre-built reports
7
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
8.5
New hire portal
9
Manager tracking tools
8
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
7.9
Job Requisition Management
7
Company Website Posting
8
Publish to Social Media
9
Job Search Site Posting
7
Duplicate Candidate Prevention
8
Applicant Tracking
8
Notifications and Alerts
8

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