Paymo works!
June 01, 2018

Paymo works!

Lacey Piekarz | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paymo

I'm a freelance consultant providing proposal management services in the engineering/transportation space, and I use Paymo to track my time and create invoices for my clients. The main problem Paymo addresses are having a centralized, streamlined process for tracking and billing time for my many clients.

Pros

  • Intuitive time-tracker -- easy to use either to track time during work or to manually enter time later and easy to mark which hours have been billed
  • Nice-looking, professional invoices
  • Clear dashboard area

Cons

  • Being able to look at payments overall would be helpful -- there is a section on individual invoices that allows you to see payments made against those invoices, but it would be nice to have a simple list of payments, dates and invoices/clients to double-check my accounting records
  • Having some automatic/already created reports or dashboard widgets that update themselves for basic queries like "time spent this week on X project" or "hours spent on X project overall" would save time -- you can create these reports, but you have to go through the entire report-creation process for each individual query (which means you get exactly what you want to see, but sometimes I don't have time to go through this whole process)
  • Overall very good ROI, especially since I'm grandfathered into a different/lower rate for my services than new users would be
More robust than apps like Harvest with a more user-friendly time tracking interface.
It works well for me because my business is small enough that I don't have subcontractors and I don't need to use a full-fledged accounting system. I don't think Paymo links super easily into Quickbooks, for example (I could be wrong -- I think I've tried and found I would have to use several third-party syncing apps to make it work). But for basic time-tracking and invoicing and very basic invoice/payment tracking, Paymo does the job.

Paymo Feature Ratings

Project Management
5.3
Task Management
7
Resource Management
Not Rated
Team Collaboration
Not Rated
Document Management
Not Rated
Mobile Access
3
Timesheet Tracking
9
Budget and Expense Management
2
Professional Services Automation ()
Not Rated

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