Overall Satisfaction with PayPal Payments
PayPal Payments was the first way we collected payments and donations. It was the answer to community members who wanted to use a known processor to make donations. The entire organization was using the platform although it was only being managed by one person.
- It is a very simple method of payment for donors
- Simple on the backend to use
- It allows multiple users and devices
- It is somewhat too simple. Sometimes being simple is great, but to have more detail and being able to do more with a processor would've been great.
- You cannot designate payments for a specific bank account. We currently have many ways donors can designate donations and the processor didn't let us do that.
- Doesn't let you customize the payments to your priorities. As much as you can personalize, no designation or direction for payments.
- We were able to receive payments through the software, allowing the organization to generate revenue.
- We were able to receive donations for the first time. Since members wanted to donate, we needed a system that can receive donations.
- Some people still use it to make recurring payments/donations. Although we don't use PayPal Payments regularly, some people still use it for their monthly donations.
- Stripe, Blackbaud CRM and eTapestry
It's the most basic way of receiving payments that also allows you to be recognized since it's a household name. The fees all stack up relatively alike so you are not getting a deal by either one. Having the option of a more basic system helps.