PayPal Payments as an entry way to payments
June 29, 2018

PayPal Payments as an entry way to payments

Steven Senft | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with PayPal Payments

PayPal Payments was the first way we collected payments and donations. It was the answer to community members who wanted to use a known processor to make donations. The entire organization was using the platform although it was only being managed by one person.
  • It is a very simple method of payment for donors
  • Simple on the backend to use
  • It allows multiple users and devices
  • It is somewhat too simple. Sometimes being simple is great, but to have more detail and being able to do more with a processor would've been great.
  • You cannot designate payments for a specific bank account. We currently have many ways donors can designate donations and the processor didn't let us do that.
  • Doesn't let you customize the payments to your priorities. As much as you can personalize, no designation or direction for payments.
  • We were able to receive payments through the software, allowing the organization to generate revenue.
  • We were able to receive donations for the first time. Since members wanted to donate, we needed a system that can receive donations.
  • Some people still use it to make recurring payments/donations. Although we don't use PayPal Payments regularly, some people still use it for their monthly donations.
It's the most basic way of receiving payments that also allows you to be recognized since it's a household name. The fees all stack up relatively alike so you are not getting a deal by either one. Having the option of a more basic system helps.
As a small organization or company, PayPal Payments will give you the basic functionality to run payments automatically. Don't try to do anything complex since you won't be able to.

We are a small organization and when our donations were on the lower end (quantity and amount) we were able to use it. Now that we have grown, the system couldn't grow with us.