Item: PayPal Payments Pro
Rating: 8
Author: Verified User

Overall Satisfaction with PayPal Payments

Use Cases and Deployment Scope

The company I work for uses PayPal Payments for processing special digital events and workshops. Customers state that it is an easy and secure way to send payments. The implementation of the tool from our finance department very easy and fast, plus the processing charges were not particularly high.

Pros and Cons

Pros

Appreciated by customers to make payments
Fast implementation
Very easy to use

Cons

High processing charges
Doesn't provide a physical card
It could reflect some difficulties in terms of usage in some markets

Most Important Features

Assurance and reliability regarding digital payments
Service appreciated by customers
Easy payments management

Return on Investment

Reduced time spent to finalize online payments
Increased customer satisfaction regarding online experience
Increased operations efficiency

Alternatives Considered

Amazon Pay

PayPal Payments is simple to implement and use. Most of the clients prefer to use PayPal Payments instead of other similar services, sustaining the choice of implementing the tool as a digital service for online payments. I would suggest adopting it as an additional service to receive fast and secure payments.

Key Insights

Do you think PayPal Payments Pro delivers good value for the price?

Yes

Are you happy with PayPal Payments Pro's feature set?

Yes

Did PayPal Payments Pro live up to sales and marketing promises?

Yes

Did implementation of PayPal Payments Pro go as expected?

Yes

Would you buy PayPal Payments Pro again?

Yes

Other Software Used

Jira Service Management (Jira Service Desk), Slack, BambooHR

Likelihood to Recommend

PayPal Payments is well suited to implement a fast and secure service to receive digital payments. Customers frequently prefer to use PayPal Payments instead of their cards and often explicitly request to use it to send payments. Additionally, the service is very easy to use and implement and it's a good solution for online fast payments.

Comments

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PayPal Payments for online fast and secure payments