Great for Custom Reports but not User Friendly
December 02, 2020

Great for Custom Reports but not User Friendly

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paypro Workforce Management

Paypro Workforce Management is used as our HR and payroll system across the entire organization. The system is our only HR admin system and all information is electronically stored here.

Pros

  • Reports
  • Phone app for employees and admins
  • Employee portal

Cons

  • Complicated onboarding
  • Workflows are complicated
  • Ease of use
  • Mostly digital and paper free
  • Poor onboarding
  • Great app for employees
Paypro Workforce Management has much better reporting and data storage than Adams Keegan.

Do you think Paypro Workforce Management delivers good value for the price?

No

Are you happy with Paypro Workforce Management's feature set?

No

Did Paypro Workforce Management live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paypro Workforce Management go as expected?

I wasn't involved with the implementation phase

Would you buy Paypro Workforce Management again?

No

Paypro Workforce Management has custom report building that is easy to use and manipulate for data you need to pull. The onboarding system is overly complicated and not user friendly. Workflows are overly complicated and a workflow for PAFs is non-existent, causing our company to have to use paper PAF forms.

Paypro Workforce Management Support

Customer support is OK, but they are unable to make changes to systems our company finds imperative. Digital employee reviews are overly complicated and customer support has not been able to update them for us. Workflows do not work for our organization and we were informed they could not be changed.

Using Paypro Workforce Management

It is not user friendly for employees and takes a long time to train new HR team members on it.

Comments

More Reviews of Paypro Workforce Management

  1. Home
  2. Workforce Management Software
  3. Paypro Workforce Management Reviews
  4. User Review of Paypro Workforce Management