Pega Platform: Good to have
September 13, 2021

Pega Platform: Good to have

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Pega Platform

Pega is a product that has the powerful toolset to build concrete CRM. we have switched from a complex system to Pega where we can build and automate the process that focuses our customers on all various digital channels. PEGA provides digital engagement and AI that adding key functionalities and capabilities around the process of automation.
  • Building environment tool itself so i can build large application less than a month.
  • Powerful and easy to peruse your career, if you don't have a computer science background.
  • Easy to maintain and quick update on version and patches.
  • its provides a less code if you have trouble writing code.
  • Sometime facing challenges post updating of patches.
  • Improvement needed in reporting capabilities.
  • complex solution both users and some part handled by the IT team.
  • It's very hard to find resources in pega.
  • Pega offers a rich toolset to build a solid CRM for our agents.
  • Easy to maintain version the application is very easy.
  • digital engagement and AI
  • Improve customer relations/service
  • It's a product that provides high digital process with low code approach.
  • Easy to create internal operation and improved business process outcome.
  • It is having solid product functionality and performance.
  • strong customer-oriented.
  • Data modeling and SOA support.

Do you think Pega Platform delivers good value for the price?


Are you happy with Pega Platform's feature set?


Did Pega Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Pega Platform go as expected?

I wasn't involved with the implementation phase

Would you buy Pega Platform again?


Suited for:
CRM and automated tool.
Data modeling

Pega Platform Feature Ratings

Process designer
Process simulation
Business rules engine
SOA support
Process player
Form builder
Model execution
Social collaboration tools
Standard reports
Custom reports