The easiest project documentation tool for ALL users.
March 14, 2020

The easiest project documentation tool for ALL users.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with PlanGrid

PlanGrid is used in our organization to document and communicate project plans and specifications in a quick and efficient manner. We utilize the software across all of our projects big or small. One of the major challenges in the industry is dealing with change management; anytime a change is made, the change needs to both be documented as a reference point, but also communicated with every party (from management to installer).PlanGrid is a tool that helps overcome the inherent challenges of communicating change.
  • The user interface is extremely easy to use for both the advanced and not-so-advanced computer users. This is huge in an industry that has a high diversity of computer skills among end-users of technology.
  • Rendering speed of documents is extremely quick on every device/platform.
  • The application can be used on every platform from Windows/iOS/Andriod (mobile or desktop) as well as the web, without diluting platform features.
  • The ability to import 3D models and maintain accompanying metadata is extremely beneficial.
  • It would be ideal to see a free viewer license that would allow some users (subcontractors) the ability to view the documents and be notified of updates. These users, of course, would be limited only to "viewing" permissions.
  • It would also be beneficial to be able to customize daily job log fields.
  • The cost of rework from poor communication has been significantly reduced.
  • The ability to present ourselves in a professional manner with a high level of visibility to our clients has been greatly enhanced.
Procore and PlanGrid are the most direct competitors. The pricing structures are very dynamically different between PlanGrid and Procore. Procore tends to succeed better in the "project management" realm, while PlanGrid succeeds far beyond Procore in its ability to deal with project documentation (plans and specs). Bim360 is a great product, but it is limited in its use due to the modeling requirement; while PlanGrid bridges that gap and plays in both 2D and 3D spaces. Buildertrend has some aspects of plan distribution, but it is limited in functionality.
PlanGrid performs really well in all aspects of construction from the general to the sub/trade. The platform distributes and communicates project documentation in an extremely user-friendly manner. As with most software, it is cheaper the larger the scale of the project. In situations where the project is relatively small, and the trade contracts are also of relatively low dollar value, the product can be cost-prohibitive.

PlanGrid Feature Ratings

Plan distribution & viewing
10
Plan markups & sharing
9
Document sharing
10
Issue tracking & punchlists
8
Photo documentation
7
Jobsite reports
7
RFI tools
10
Collaboration & approvals
7
As-built drawings
10
Mobile app
10

PlanGrid Support

They are professional and timely in their response. I know that PlanGrid as a company does not skimp on resources for support issues.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support understands my problem
Support cares about my success
Quick Initial Response
None
Not Available - Not required.