Overall Satisfaction with Playvox
Playvox is very adaptable and user friendly as it comes. We were using it to evaluate our agents and they loved it when they could see any of their interactions marked upon with their flaws and feedback, the streaks and daily login reward makes it more enjoyable.
- Playvox is a comprehensive application in which the information is reliable and authentic as it comes from the management.
- It's easy and user friendly.
- Glitchless.
- Fun to use.
- All of our agents were well managed and up-to-date on their interactions, plus we have managed to ask our agents to sign off on the evaluations so they can acknowledge what needs to be done.
- Productivity has been reached to maximum levels to achieve over-all business goals.
- No negative impact, so far.
Do you think Playvox delivers good value for the price?
Yes
Are you happy with Playvox's feature set?
Yes
Did Playvox live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Playvox go as expected?
Yes
Would you buy Playvox again?
Yes